Terms of Service

Last updated: March 2, 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of the VeemFleet platform and website. By accessing or using our services, you agree to be bound by these Terms.

2. Services

VeemFleet provides a maritime fleet intelligence platform offering fuel monitoring, compliance reporting, alarm analytics, and operational performance tools delivered as a cloud-based Software-as-a-Service (SaaS).

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

4. Subscription & Payment

  • Subscriptions are billed per vessel per month or annually
  • Payments are due within 30 days of invoice
  • Terms may be adjusted with 90 days written notice
  • Setup fees are non-refundable

5. Data Ownership

You retain ownership of all data you upload to or generate through the platform. VeemFleet processes your data solely to provide the agreed services. We may use anonymized, aggregated data for platform improvement.

6. Service Level Agreement

VeemFleet commits to 99.9% platform availability for Professional and Enterprise plans. Scheduled maintenance windows are communicated at least 48 hours in advance.

7. Acceptable Use

You agree not to: reverse engineer the platform, use it for unlawful purposes, share credentials with unauthorized parties, or exceed agreed usage limits.

8. Limitation of Liability

To the maximum extent permitted by law, VeemFleet's total liability shall not exceed the amounts paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

Either party may terminate with 30 days written notice. Upon termination, we provide data export capabilities for 60 days. After that period, your data will be securely deleted.

10. Governing Law

These Terms are governed by the laws of Romania. Disputes shall be resolved in the courts of Bucharest.

11. Contact

For questions: legal@veemfleet.com

VeemFleet SRL
Sos. Coletina 16, Sector 2, Bucharest 021177, Romania