Privacy Policy

Last updated: March 2, 2026

1. Introduction

VeemFleet SRL ("VeemFleet", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website veemfleet.com and use our platform services.

2. Information We Collect

Information You Provide

  • Contact information (name, email, phone, company) when you fill out forms
  • Account credentials when you create a platform account
  • Communication content when you contact our support team

Information Collected Automatically

  • Usage data (pages visited, features used, session duration)
  • Device information (browser type, operating system)
  • IP address and approximate location

Vessel Operational Data

For platform customers, we process vessel operational data including fuel consumption, telemetry, alarms, and performance metrics as a data processor under your instructions.

3. How We Use Your Information

  • Provide and maintain our platform services
  • Process and respond to your inquiries
  • Send relevant product updates and communications
  • Improve our platform and develop new features
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share data with:

  • Cloud infrastructure providers (as sub-processors)
  • Analytics providers for website improvement
  • Legal authorities when required by law

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), role-based access controls, and regular security audits.

6. Data Retention

We retain personal data for as long as necessary to provide our services. Contact form submissions are retained for 24 months. Platform operational data is retained per your service agreement.

7. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to: access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. Contact us at privacy@veemfleet.com to exercise these rights.

8. Cookies

We use essential cookies for session management and optional analytics cookies. You can control cookie preferences through your browser settings.

9. Contact

For privacy inquiries: privacy@veemfleet.com

VeemFleet SRL
Sos. Coletina 16, Sector 2, Bucharest 021177, Romania